Last update: September 2021.
This Policy is made for you, to introduce our guidelines and the way LG lugar de gente collects, processes, stores, and protects the personal information in the treatment of personal data as CONTROLLER, when LG lugar de gente will make decisions regarding the treatment of your personal data.
Therefore, this Policy is to show you our activities regarding both online and offline data capture, reaching the personal data that LG lugar de gente collects through our many channels, including —but not limited to — websites, applications, social networking, researches, and events. Please, note that LG lugar de gente will be able to get together personal data combined from different sources (for instance, our website and offline events) or LG lugar de gente partners. You can consult the section “About your rights concerning personal data” to obtain more information about how to oppose that.
In some specific cases, if you choose not to provide your personal data pointed out as necessary (LG lugar de gente will indicate when that is the case, for instance, putting this information in our report forms explicitly), maybe we will not be able to provide our services to you.
LG lugar de gente can collect your personal data from the following sources:
Throughout your interaction with LG lugar de gente, using one of the sources for collection previously mentioned, we can collect several kinds of personal data about you, as exposed below:
The following items describe the purposes for which LG lugar de gente collects your personal data and the different kinds of personal data that it collects for each purpose. Please note that not all the uses below are relevant for all the individuals, and they may apply only to specific situations.
Besides the entities that are part of LG lugar de gente, we will also be allowed to share your personal data with the following third-party organizations:
According to the current legislation, LG lugar de gente will use your personal data for as long as it is necessary to satisfy the purposes for which your personal data were collected, as described in this policy, or to fulfill the legal and applicable requirements.
Personal data used to provide you a customized experience will be kept exclusively by the time allowed, according to the current legislation.
You can obtain details on the retention of your personal data through the communication channels detailed in this policy.
When your personal data’s treatment is over, they will be eliminated in the technical limits of the activities as a whole, being authorized its conservation in the situations provided by the current legislation.
LG lugar de gente adopts adequate measures to assure your personal data is kept confidential and safe. However, these protections do not apply to the information you chose to share in public areas, such as third-parties social networks.
You have the right to confirm existence, access, review, modify, and/or request an electronic copy of the information of your personal data which are treated by LG lugar de gente.
You also have the right to request details on the origin/source of acquisition of your personal data or the sharing of this data with others.
At any time, you can limit the use and share, or revoke the consent to any of our treatment activities of your personal data, except for situations entitled in the current legislation.
These rights can be exercised through communication channels detailed in this policy, being necessary the validation of your identity through the provision of a copy of your ID, or equivalent means of identification, according to the current legislation.
Every time a request is submitted without the provision of the necessary evidence to confirm the holder’s legitimacy, the request will be automatically rejected. We highlight that any information of identification provided to LG lugar de gente will only be processed according to and in the measure allowed by the current laws.
We highlight that, in some cases, we cannot exclude your personal data without excluding your user account as well. In addition, some situations request the retention of your personal data after you ask for your exclusion, to meet legal or contractual obligations.
When available, our websites, applications, and online services may have a function dedicated for you to review and edit your personal data. We highlight that LG lugar de gente requests the validation of your identity using, for instance, a login system with an access password or similar resource, before allowing the access or modification of your personal data, ensuring that there will be no non-authorized access to your account as well as to your associated personal data.
LG lugar de gente does everything to meet all the concerns you may have about the way we process your personal data. However, if you have unsolved concerns, you have the right to complain to the competent data protection authorities.
LG lugar de gente will do all it can to give the freedom of choice regarding the personal data you share with us. The following mechanisms will give you control over the treatment of your personal data:
To cancel the subscription of marketing release sent by any means, including third parties’ social networks, you may choose to leave at any moment, canceling your subscription, through the links available in our release, logging in into our websites, applications, and online services compatible, or third parties’ social networks, and adjusting your user’s preferences, or calling straight to our customer service.
It is important to remember that, even with your subscription cancellation to our marketing communication, you will continue to receive financial releases from LG lugar de gente, such as requests, transaction confirmation, notifications on your account activities on our websites, compatible services, and other important advertisements non-related to marketing.
If you decide not to benefit from this customization anymore, you can choose to leave at any time, logging into our websites, applications, and compatible services, and choosing the user’s preferences on your account profile, or calling straight to our customer service.
You can contact us through communication channels detailed in this policy to obtain more information on how to manage or cancel your participation in targeted advertising.
LG lugar de gente does not request, collect, process, store, or share, consciously, personal data of underage children and teenagers, except in cases when there is a legal provision, or explicit consent of their parents or legal guardians, according to the current legislation. If we find out the occurrence of any kind of treatment of this type of personal data, non-intentionally, we will quickly remove the child’s or teenager’s personal data from our reco.
Cookies are small text files that can be put in your computer or portable device by websites, or services on the web that you use. They are used to guarantee the websites’ and other online services’ good work, as well as providing information to the owners of the websites or online services.
Cookies make the process of adjusting LG lugar de gente websites to your personal needs easier, as well as your use and getting feedback from the visitors’ satisfaction.
LG lugar de gente uses the following kinds of cookies on its websites and compatible services:
LG lugar de gente’s websites and services will also be able to use other tracking technologies similar to cookies, which are capable of collecting information such as IP addresses, register files and web beacons, among others. This data is also used to help us adjust the websites and other services compatible with LG lugar de gente to your personal needs.
See the details below:
The great majority of browsers allow you to establish rules to warn you before accepting cookies or simply refuse them. You do not need to have enabled cookies to use or browse most of the LG lugar de gente’s websites or online services. However, in that case, we may not ensure you will manage to access all of our resources. We recommend you to refer to the bottom “help” on your browser to discover how to do this configuration. Remember that if you use browsers, or even different computers and/or portable devices in different places, you will have to be sure that each device and browser is adjusted to your personal cookies preferences.
Since our web beacons can be part of a web page, it is not possible to opt-out this kind of resource, but you may turn it into completely non-functional activating the “opt-out” resource to the cookies put by this beacon.
You can contact us to:
How do I do this?
To make requests and talk to the in charge of the Treatment of Personal Data, click here and fill in the form.
Other ways to contact us:
LG lugar de gente will receive, investigate, and reply, within a deadline considered reasonable, any request or complaint on the way LG lugar de gente treats your personal data, including complaints regarding disrespect to your rights under the privacy and personal data protection current laws.